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GDPR Compliance

Last Updated: September 3, 2026

1. Our Commitment to GDPR

spring-starling.com is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). This page outlines how we comply with GDPR requirements and explains your rights as a data subject.

2. Data Controller Information

For the purposes of GDPR, the data controller is:

spring-starling.com
42 Grafton Street
Dublin 2, D02 VF65
Ireland
Email: [email protected]

3. Lawful Basis for Processing

We process personal data only when we have a lawful basis to do so. Our lawful bases include:

  • Consent: You have given clear consent for us to process your personal data for specific purposes
  • Contract: Processing is necessary for the performance of a contract with you
  • Legal Obligation: Processing is necessary to comply with legal obligations
  • Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided your rights do not override these interests

4. Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request copies of your personal data. We may charge a reasonable fee for additional copies if your request is clearly unfounded or excessive.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data under certain conditions, such as when the data is no longer necessary for the purposes for which it was collected.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data under certain conditions.

Right to Object

You have the right to object to our processing of your personal data under certain conditions, particularly for direct marketing purposes.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

Right to Withdraw Consent

Where we rely on consent to process your personal data, you have the right to withdraw that consent at any time.

5. How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us at [email protected]. We will respond to your request within one month of receipt. In complex cases, we may extend this period by two additional months, and we will inform you of any such extension.

6. Data Protection Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of personal data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Employee training on data protection practices
  • Incident response and data breach notification procedures

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying legal, accounting, or reporting requirements. Retention periods vary depending on the type of data and the purpose for processing.

8. International Data Transfers

When we transfer personal data outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as:

  • Standard contractual clauses approved by the European Commission
  • Adequacy decisions recognizing that certain countries provide adequate data protection
  • Other legally approved transfer mechanisms

9. Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay. We will also notify the relevant supervisory authority within 72 hours of becoming aware of the breach.

10. Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

11. Children's Data

Our services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

12. Complaints

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with the relevant supervisory authority. In Ireland, this is the Data Protection Commission:

Data Protection Commission
21 Fitzwilliam Square South
Dublin 2, D02 RD28
Ireland
Website: dataprotection.ie

13. Updates to This Statement

We may update this GDPR compliance statement from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information.

14. Contact Us

If you have any questions about our GDPR compliance or how we process your personal data, please contact us at [email protected].

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